VIU Campus

Student Support

The Centre for Innovation and Excellence in Learning (CIEL) supports students with VIU's learning technologies. Your instructors may use all or some of these tools with you in your courses. If you have technical questions, please contact us. 

Email: learnsupport@viu.ca 

Phone: 250.740.6179 

Drop in: We are on the top floor of the library on the Nanaimo campus. B305 R512 

We are available Monday to Friday, 9 am to 4 pm except on days when the university is closed. 

Orientation to VIU learning technology 

To help you get started with using learning technology at VIU, we have a free self paced course. Click the button below to sign up through the Discover tool in VIULearn. The latest version of the VIULearn student orientation course will be pinned under the Featured heading. 

Sign up in VIULearn

Self serve resources

We have pages to help you with common tasks in VIU's learning technologies. Click on the tool you are using to see a list of avialable supports. If you can't find what you are looking for, please connect with us using the informaiton above. 

VIULearn is VIU’s Learning Management System. This is where you will find online content for courses at VIU who are using the online system. Not all courses will use VIULearn, so you should always check with your instructor if you don’t see one of your courses available on your VIULearn My Home page.

Sign in

VIU learning technology orientation course

Access courses

Find course materials

Account settings and notifications

Assignments

Discussions

Quizzes, surveys, and self assessments

Grades and feedback

Download content

ePortfolio

VIUTube is VIU’s media streaming platform. You can upload and create videos and share them with anyone you like. Media uploaded to VIUTube is stored in Canada and is not shared with anyone unless you choose to share the URL or embed your video for others to view.

Create

Edit

Share

Upload from mobile device

VIUBlogs is VIU’s WordPress platform. You can use VIUBlogs to create blogs, websites, and eportfolios.

Get started

Create

Blog structure

Style

Share

Export

You may use Teams to join online class sessions, meet with your instructor and to collaborate with peers.

Using Teams at VIU

How do I use Teams? (VIU IT Knowledge Base)

Additional support resources and guides for tools you may use during your time at VIU.

How VIU online learning tools manage your data

Learning Matters (external link)

iPeer student guide

VIU IT department (external link)